Dear customers and business partners,
Due to the global Corona crisis, the air transport capacities for destination USA decrease every day. This has an important impact on the services provided by Asendia. The delivery of your mail and parcels in the USA will be affected by the numerous flight cancellations and the resulting reduction of air transport capacity.
These unfortunate consequences of the pandemic are beyond the reasonable control of Asendia. We are facing a situation of force majeure.
Asendia has managed to secure some limited capacity on flights to the US. We are therefore in a position to continue to ensure the transport of your shipments to the USA. However, the transport conditions offered by the airlines have changed.
Due to the emergency situation, a surcharge will come into effect at short notice. As of Monday, 23rd of March 2020, we will be forced to add € 3.70 per kilo to your existing rates for all items to the USA.
We strive to keep the effects of the current situation as low as possible and apologize for any inconvenience.
We will keep you updated in case of any changes.
If you have further questions on this subject, you are welcome to contact us.
Thank you for your understanding and stay healthy!
Your Asendia Team