Colombia – Update on measures to minimize the spread of COVID-19

20 Juli, 2020

The designated operator of Colombia, Servicios Postales Nacionales S.A. 4-72, asks us to inform other Union member countries and their designated operators that, through Decree 990 of 9 July 2020, the Colombian Government extended the period of mandatory preventative isolation until 0.00 on 1 August 2020. As an essential service, however, the postal service is currently exempt from restrictions on movement, although this may change in the future. 4-72 will continue to provide domestic and international services in line with the latest developments regarding COVID-19.

In addition, 4-72 wishes to inform other Union member countries and their designated operators of the following:

  1. The previously communicated measures affecting operations will remain in place, and will continue to cause significant delays to all inbound and outbound international letter-post, parcel- post and EMS services.
  2. Operational staff shifts will remain in place, and administrative staff will continue to work remotely, but will gradually resume on-site work on a shift basis and with flexible working hours where required to maintain business continuity.
  3. Owing to the continuation of force majeure, the cancellation of international flights, the closure of borders, and the internal measures taken by countries and their designated operators, 4-72 is currently unable to send letter-post, parcel-post and EMS items to various member countries. For more information, please visit http://www.4-72.com.co/node/1761.
  4. 4-72 reminds member countries and their designated operators that it is able to offer open and close transit services to Argentina, Chile, Costa Rica, Ecuador, Guatemala, Mexico, Paraguay, Spain, the United States of America and Uruguay, subject to a bilateral agreement defining the operational and remuneration arrangements, for all mail services (letter post, parcel post and EMS).

4-72 will continue to provide its services in accordance with the restrictions resulting from the global health crisis, and to take every possible measure to protect its staff and customers.

4-72 thanks all Union member countries and their designated operators for their understanding